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SMS Texting for Microsoft Teams
Send and receive text messages directly in Microsoft Teams
Make it easy to send and receive text messages from customers, partners, and vendors - all within Microsoft Teams.
Why choose Momentum
Maximize reach, impact, and productivity with Teams-based texting
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Native Teams integration
Use the same Teams interface your employees already know. No second app, no window switching - SMS, chat, calls, and meetings in one place.
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Two-way customer messaging
Empower customer-facing teams to communicate bidirectionally with customers on their preferred channel. Personal via 1:1 or shared via team numbers.
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Available on every device
Work via the Teams desktop app, mobile app, or web interface. A single point of contact for customers - wherever your employees work.
Trusted by 18,000+ locations globally
Full SMS functionality
Everything you need for business SMS in Teams
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1:1 and team SMS
Personal conversations via 1:1 SMS plus shared team numbers where multiple agents can respond under one identity.
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MMS support
Send and receive images, videos, and longer text messages - not just plain SMS.
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Group messaging
Send the same message to a group of recipients at once - ideal for customer notifications or updates.
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2FA and transactional SMS
Support for two-factor authentication codes and other transactional messages via the Teams environment.
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Keep your business number
BYON (Bring Your Own Number) or number porting: use your existing business number (local or toll-free) for SMS.
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End-to-end encryption
All messages are encrypted in transit. Data is stored in Azure - HIPAA, GDPR, and industry-compliant.
Build stronger customer relationships through SMS
Texting remains one of the fastest and most popular communication methods - and the preferred way customers connect with your business. Momentum keeps the conversation going with:
- Considerably faster response time and higher open rate compared to email
- Streamlined customer care, updates, and support
- Two-way messaging that empowers customer-facing teams
- A single pane of glass for all business communication
Your partner in SMS communication for Teams
A specialist in Teams extensions with decades of experience in business messaging and compliance requirements.
- 98% SMS open rate (vs ~20% email)
- 90s average SMS response time
Ready to start texting in Teams?
Bring native two-way text messaging to Microsoft Teams. Communicate with customers on their preferred channel with intuitive, seamless mobile texting - integrated by Momentum.
FAQ
Teams Texting - frequently asked questions
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What is the Momentum Teams Texting solution?
Momentum's Teams Texting lets you send and receive SMS messages directly within the Teams interface. Instead of a separate phone or messaging app, you communicate via text with customers, partners, and colleagues from your Teams account. -
How does texting work inside Microsoft Teams?
It works just like regular SMS: send, receive, and manage conversations directly within Teams. No separate app, no second phone - everything in the Teams environment you already use. -
What type of texting use cases do you support?
Our solution supports 1:1 SMS, team texting with a shared identity, group messaging to multiple recipients at once, plus 2FA codes and other transactional messages. -
Do I need additional licenses or subscriptions?
Enabling Microsoft Teams Texting requires an active Teams or Microsoft 365 license. Additionally, activating the feature requires an active Momentum subscription for our Teams Texting solution. -
Can I use my existing phone number?
Yes. Momentum supports number porting and BYON (Bring Your Own Number) so you can use an existing business number (local or toll-free) for SMS. New dedicated SMS lines are also available. -
Does it support MMS (images, videos, emojis)?
Yes. Our solution supports images, videos, and longer text messages - not just plain SMS. Full multimedia messaging in Teams.
Testimonials
Hear from our customers
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Our sales team uses SMS in Teams for appointment confirmations and quick customer updates. Open rate is above 95% and response time is in minutes - we've never been so busy with good leads.
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One telecom provider, one dashboard, one invoice. Three operators reduced to Momentum and the visibility on costs and usage is unprecedented.
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For customer onboarding we needed 2FA codes and transactional SMS. Momentum integrated everything in Teams - HIPAA-compliant and all from one interface.