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Microsoft Teams Direct Routing
Full control over your Teams calling environment with Direct Routing
Connect your own SBC infrastructure to Microsoft Teams - for maximum flexibility, compliance, and global coverage.
Why Direct Routing
Maximum flexibility in Teams telephony via Direct Routing
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Trouble-free implementation
Momentum delivers a carrier-grade SBC platform and handles end-to-end implementation so you go live in Teams without worry.
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Flexible calling plans
Combine pay-as-you-go and bundles at user level - perfect for organizations with international and specialized calling profiles.
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More efficiency
An integrated platform for all calling needs reduces management complexity and lowers total cost of ownership.
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One platform for communication
Voice, video, messaging, and meetings - everything within Microsoft Teams via a reliable Direct Routing connection.
Trusted by 18,000+ locations globally
The Momentum difference
An enterprise-grade Direct Routing solution
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Simple management
Manage Teams calling users, numbers, and routing policies from a central portal - without PowerShell scripting.
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Personal support
24/7 support from leading cloud voice and Teams experts who know your setup inside and out.
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Unmatched connectivity
Geo-redundant voice via 200+ Points of Presence and direct peering with Microsoft infrastructure.
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GCC High certified
Fully compliant with GCC High requirements for US defense contractors and sensitive Government workloads.
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Global coverage
Local numbers in 70+ countries with carrier-grade SLA and international porting on one platform.
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Curated services
Combine Direct Routing with SD-WAN, SIP trunking, contact center, and security in one integrated portfolio.
Direct Routing with GCC High compliance for defense and government
For organizations in defense, government, and regulated sectors, our Direct Routing solution offers full GCC High compliance. Including:
- DFARS-compliant architecture for Department of Defense contracts
- ITAR compliance for processing defense-related data
- NIST 800-171 controls for controlled unclassified information
- NIST 800-53 controls for federal information systems
Your partner in modern enterprise telephony
A Direct Routing provider with decades of experience in enterprise telephony and global number management.
- 70+ countries with local numbers
- 12K Teams calling users under management
Strengthen Teams with Direct Routing
Get full control over your Teams calling environment with Momentum as your Direct Routing partner. Carrier-grade SBC, worldwide numbers, and 24/7 support included.
FAQ
Teams Direct Routing - frequently asked questions
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What is Microsoft Teams Direct Routing?
Direct Routing connects your own SBC infrastructure to Microsoft Teams for PSTN connectivity. It offers full control over routing, calling plans, and compliance policies. -
What's the difference with Calling Plans and Operator Connect?
Calling Plans are Microsoft-only bundles. Operator Connect is a Microsoft-certified operator integration without your own SBC. Direct Routing gives you full control via your own or Momentum-managed SBC. -
What are the main benefits of Direct Routing?
Maximum flexibility in routing and calling plans, support for GCC High environments, integration with existing PBX systems, and global coverage with local numbers in 70+ countries. -
What are the deployment requirements?
A certified SBC (Momentum delivers this as managed service), Teams Phone licenses per user, a Microsoft 365 E5 or equivalent, and correctly configured DNS and certificate setup. -
How do I enable Direct Routing for users?
After SBC connection, users are provisioned individually or in groups via PowerShell or the Teams Admin Center. Momentum automates this via a central provisioning portal. -
Is Direct Routing suitable for high availability?
Yes. Momentum's Direct Routing platform is geo-redundantly set up with active-active SBC clusters across multiple datacenters for maximum uptime and business continuity.
Testimonials
Hear from our customers
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We needed Direct Routing for our compliance requirements. Momentum understood the regulations and delivered a setup that breezed through our external audit.
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The migration from our PBX to Teams via Direct Routing went so smoothly that our users only noticed when they received their new headset. Momentum's specialists thought through every detail.
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One telecom provider, one dashboard, one invoice. Three operators reduced to Momentum and the visibility on costs and usage is unprecedented.