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Microsoft Teams Operator Connect
Add dial tone to Microsoft Teams with Operator Connect
Fast, intuitive, and convenient business calling directly in Microsoft Teams - Momentum as a certified Operator Connect partner.
What is Operator Connect?
How Operator Connect makes adding dial tone to Teams simple
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Microsoft Teams as your phone system
Simplify calling by using any Teams-compatible device for incoming and outgoing calls - available on desktop and mobile.
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Automated onboarding
Start calling quickly thanks to our automated provisioning. Register, provide and assign phone numbers in days.
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One platform for management
Self-managed or fully managed - manage phone numbers, users, and call flows in one place.
Trusted by 18,000+ locations globally
Why Operator Connect
Adding PSTN calling to Microsoft Teams has never been easier
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Dynamic E911/112
Ensure your deployment stays fully compliant with E911/112 regulations like RAY BAUM's Act and European 112 routing.
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Reliable connectivity
Guarantee service availability with geo-redundant voice and 200+ global points of presence.
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Simple but powerful
Advanced PBX functionality with a solution that's easy to manage and understand.
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Scale on demand
Get one-click access to additional capacity via the Operator Connect dashboard.
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Personal support
Peace of mind with dedicated 24x7 support from a global provider with our own network and circuits.
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One-stop shop
Momentum offers a full portfolio of services and solutions - from connectivity to collaboration and security.
Add safe and seamless calling for Microsoft Teams
Momentum has the experience to know what your business needs, the expertise to design it, and the knowledge to implement and roll it out. As a trusted cloud communications partner we support your growth by:
- Predictable monthly pricing and flexible plans for your calling needs
- Premium business phone features directly available in Microsoft Teams
- Specialized handsets designed specifically for Microsoft Teams
- Native connectivity with the Microsoft network via Operator Connect
Your partner in modern enterprise telephony
A Microsoft Operator Connect partner with decades of experience in enterprise telephony and global number management.
- 70+ countries with local numbers
- 12K Teams calling users under management
Operator Connect partner - fastest route to Teams telephony
Work with a Microsoft-vetted operator, leave the infrastructure to us, and get dedicated support. Operator Connect is the fastest way to add dial tone to Teams.
FAQ
Teams Operator Connect - frequently asked questions
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What is Operator Connect for Microsoft Teams?
Operator Connect is a Microsoft-certified service where an operator (like Momentum) integrates directly into Teams to deliver PSTN calling - without your own SBC or complex routing. -
Who manages tenant configuration for Microsoft Teams Voice?
With Operator Connect, Momentum handles provisioning, number porting, and tenant configuration. You retain strategic control in Teams Admin Center, we do the operational work. -
Is your Operator Connect solution E911/112 compliant?
Yes. Our solution supports dynamic location detection compliant with European 112 routing and US RAY BAUM's Act / Kari's Law - per user or fixed referral. -
What are the pros and cons of Operator Connect?
Pros: fast go-live, no SBC needed, Microsoft-certified, native integration. Vs Direct Routing: less control over routing/policies. For most organizations Operator Connect is the fastest route. -
How do I evaluate an Operator Connect provider?
Look at (1) Microsoft certification, (2) E911/112 compliance, (3) global coverage in markets where you operate, (4) 24/7 support and (5) existing customers in your industry. -
How long does it take to go live?
Operator Connect is typically live within 2-4 weeks, depending on user count, number porting, and compliance requirements. Momentum's specialists plan every phase with you.
Testimonials
Hear from our customers
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The migration from our PBX to Teams via Operator Connect went so smoothly that our users only noticed when they received their new headset. Momentum's specialists thought through every detail.
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One telecom provider, one dashboard, one invoice. Three operators reduced to Momentum and the visibility on costs and usage is unprecedented.
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We needed Direct Routing for our compliance requirements. Momentum understood the regulations and delivered a setup that breezed through our external audit.