Explore the top telecom trends for 2025, from 5G advancements and AI innovations to major industry shifts. Discover how these changes will shape the future of telecommunications.
Explore the top telecom trends for 2025, from 5G advancements and AI innovations to major industry shifts. Discover how these changes will shape the future of telecommunications.
Explore the top telecom trends for 2025, from 5G advancements and AI innovations to major industry shifts. Discover how these changes will shape the future of telecommunications.
Healthcare’s ongoing digital transformation has greatly improved access to essential tests, medical services, and more. Much of this transformation has been driven by new technologies, evolving patient expectations, and changing regulatory requirements. All of this has made it harder than ever for healthcare providers to remain competitive without compromising on the quality of care provided, […]
The real estate industry is rapidly evolving thanks to new technology, shifting consumer expectations, and regulatory changes. More than ever, real estate is an omnichannel experience that leverages multiple communications channels and platforms to streamline the customer experience. Real estate professionals looking to stay competitive, streamline operations, and improve client relationships need the right technology […]
In today’s fast-paced business environment, having a reliable and efficient communication system is crucial. Microsoft Operator Connect, integrated with Momentum’s expertise, offers businesses a powerful solution for enhancing their communication strategies. By leveraging operator connect for Microsoft, organizations can simplify telephony integration with Teams, enable quick deployment, and support new communication strategies while utilizing existing […]
How to optimize business communications with Teams Phone using call quality dashboards & Microsoft solutions High-quality calls are the expectation today. Anything less isn’t good enough. Ensuring top-notch call quality is critical for both productivity and customer satisfaction. Microsoft’s Call Quality Dashboard (CQD), when integrated with tools like Power BI and Teams Phone, offers powerful […]
Can you use Microsoft Teams as a contact center effectively? Yes, and this article will show you how. Discover the core features of using Microsoft Teams as a contact center, understand its limitations, and learn how to boost its capabilities with integrations. Key Takeaways Microsoft Teams transforms into an effective contact center, supporting basic functionalities […]
Microsoft Teams is more than a household name. Around 130 million commercial Microsoft users now use Teams,1 so it only makes sense that more businesses want to know if they can use this popular collaboration platform as a voice solution. Since MS Teams offers a complete suite of cloud-based features, including instant messaging, file sharing, […]
Cloud services are becoming standard for businesses of all sizes, and phone systems are no exception. The cloud telephony market is expected to reach $51.5 billion by 2032,1 likely due to the increased scalability, security, and cost savings offered by these flexible communication solutions. Cloud voice can help businesses: Save an average of 49,660 hours […]